From where do I obtain my E-ID credentials (even if I have forgotten these) linked to my Maltese ID Document  ?

 Should you require any assistance in obtaining your E-ID credentials, Identita’ Agency has a very efficient service through

helpline 2590 4300 – during office hours.  The servizz.gov 153, may also be contacted.

You can also visit the Identita’ Agency Website for any further guidance and assistance you may require ….

https://identita.gov.mt/identity-cards-unit/  …. Email:  infoeid.identita@gov.mt

If you will be requesting a fresh Password, through an email which you will be sending to the EID section, you are kindly asked to provide your ID Number as well as the ID-Document Number found at the back of every ID Card.

Any two-factor authentication, may also be required – as guided by the Help Desk at Identita’ Agency

 

(last updated: 07 July 2024)