Coordinator – Training for Industry

Duties and Responsibilities:
Reporting directly to the Manager (Training for Industry).   Will be responsible for:

• Identifying business opportunities after evaluating Industry training needs
• Sell training services by establishing contact and developing relationships with prospects; recommend solutions;
• Maintain relationship with clients by providing support, information and guidance, researching and recommending new training opportunities
• Business development and Bespoke courses range expansion
• Send outbound emails with information on MCAST courses, workshops and events.
• Handle inbound and outbound phone conversations and track all customer interactions in our MIS
• Make every potential client happy with every interaction, regardless of deal size or likelihood of close
• Work with marketing, academic, operations and technology teams to drive growth for the business
• Proactively communicate accurate sales forecasts and relevant information to team Manager
• Constantly seek opportunities to improve the user acquisition process and increase efficiency.

 

Requirements:

• A recognized bachelor’s degree in either marketing or business administration at MQF Level 6 or a bachelor’s degree in Social Sciences
• Preferably in possession of in-depth knowledge of the local industry
• 1-year experience in marketing or sales
• Charismatic, strong interpersonal, communication and presentation skills
• Motivated team leader with a results-driven attitude
• Knowledge of data analysis and reporting
• Be expected to travel locally to meet potential clients
• Experience in sales or customer service.
• Motivation driven by KPI’s.
• Ability to manage time, multi-task and prioritise tasks effectively.
• Exceptional communication and interpersonal skills.
• Experience in learning industry is an asset

 

All applications will be treated in the strictest confidence. Personal data provided by a candidate will be processed by the organisation for the purposes of its recruitment process and in case of employment for the purposes of the employee’s relationship with the organisation.